Account Representative Assistant
Who We Are
At West Coast Magnetics, we’re a unique manufacturing company located in Stockton, California, specializing in designing, manufacturing, and testing high-mix, high-complexity electronic assemblies. Our expert teams engineer customized solutions when standard components fall short. Serving industries such as medical, communications, semiconductor, aerospace, and test and measurement, we pride ourselves on delivering high-quality solutions that meet specific customer needs.
We are a growing company with over 100 employees, maintaining a close-knit, small-company culture while fostering innovation and quality. If you’re passionate about problem-solving and teamwork, we invite you to join our dynamic and expanding team.
Basic Function
West Coast Magnetics is seeking a highly organized and detail-oriented Account Representative Assistant to support our dynamic sales team. This role plays a vital part in ensuring excellent customer service and smooth sales operations, working closely with various departments and customers.
Responsibility
The Account Representative Assistant has the responsibility to:
- Support Account Representatives in processing orders, scheduling, confirming shipments, and managing expedite requests
- Assist with Return Material Authorizations (RMAs) and Quality Assurance processes
- Help maintain accurate records and updates in Salesforce
- Generate and process sales and work orders from confirmed purchase orders
- Collaborate with internal teams across departments including Quality, Engineering, Production, and Accounting
- Maintain positive and responsive communication with customers
- File and manage closed purchase orders and assist with parts data cards
- Perform other administrative and sales support duties as needed
Minimum Requirements
- High School Diploma or GED equivalent
- Strong written and verbal communication skills
- Proficient in Microsoft Office Suite and Microsoft Teams
- Experience using Salesforce or similar CRM preferred
- Spanish-speaking skills are a plus
Organizational Values & Culture
WCM members are passionate about growth, innovation, and collaboration. We are constantly striving to improve and better ourselves so that we can better support our clients. If you have a growth mindset and thrive under pressure, you are probably a great fit for our team!
West Coast Magnetics is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws.
Benefits
Join a dynamic workforce that believes in Learning and Development Opportunities. We offer vacation, medical, dental, vision, 401k, and life insurance packages.
Hourly Rate: $18.30 - $24.00
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