IT SUPPORT TECHNICIAN
Who We Are
West Coast Magnetics is a unique manufacturing company. We create what isn’t otherwise available in response to specific customer needs. When standard components do not solve a problem or fit a need, our teams engineer a solution! We specialize in the design, manufacture, and test of high mix, high complexity electronic assemblies. We serve a wide variety of communities, including the medical, communications, semiconductor, aerospace, communications, and test and measurement communities.
We are a fast-growing close-knit company focused on solving problems and creating high-quality solutions that are not available elsewhere. We are 120 employees strong and pride ourselves on our small company atmosphere, employee, and quality orientation.
We seek an IT Support Technician for our IT Team.
The IT Support Technician's responsibilities include:
- Act as the first point of escalation for any issues with WCM IT equipment.
- Install and upgrade hardware and software.
- Maintain security access levels for system software and files.
- Address any issues with WCM IT equipment through on-site troubleshooting and repair.
- Provide training for new software and hardware.
- Maintain security access levels to system software and files.
- Maintain an up-to-date inventory of hardware and software.
- Create and maintain process and procedure documentation.
- Support implementation of Sage and Salesforce custom reports and functionality.
- Support security camera system and badge access system.
- Minimum of 5 years of on-site IT support experience.
- AS degree in information technology or computer science.
- Strong troubleshooting skills.
- IT certifications such as CompTIA A+ or Microsoft MCSE
Organizational Values & Culture
WCM is an equal opportunity employer. We accept and celebrate diversity and are committed to creating an all-inclusive environment for all employees.
We offer a dynamic workforce that believes in Learning and Development. A competitive compensation package, including annual profit sharing. Outstanding and comprehensive benefits package. The opportunity to join a fast-growing company.